Reviews
State Farm® Agent Chad Jacobson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Stephanie Hauck
October 23, 2026
"I went away for a few years for my auto insurance. I may have made a mistake! Awesome coming back! I absolutely love my rep!!!!"
Nicole Foust
October 16, 2026
"Rob was very friendly Very knowledgeable answered my question and saved me money
State farm for the win"
"Nicole, thank you for taking the time to leave us a review! I'm glad to hear that Rob was able to assist you with your questions and help you save money. We appreciate your support and are happy to have you with us. Feel free to reach out if you need anything else!"
Orion Rotz (IcedMonster3)
October 15, 2026
"Robert did a great job guiding me through the process of setting up my own account and coverage."
"Thank you, Orion! I'm happy to hear that Robert was able to guide you smoothly through setting up your account and coverage. We appreciate your feedback and are here if you need anything else!"
Milton Green
October 13, 2026
"Rob was very friendly, helpful and knowledgable. I would recommend him time. Great job Rob!"
"Milton, thank you for taking the time to leave us a review! I'm happy to hear that Rob provided you with friendly and knowledgeable service. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Natalie
October 13, 2026
"I would like to say that Rob is a saint, dealing with me!! I am not a fan of the newest technology and I don’t work well with it, but Rob was very patient with me which I greatly appreciated! Rob has a great personality So he made this change bearable. Thank You!!"
"Thank you, Natalie! I'm really happy to hear that Rob was able to make your experience a positive one. It's great to know his patience and personality helped ease the transition for you. We're here to assist you anytime, so feel free to reach out if you need anything else!"
Jan
October 12, 2026
"Charlene Stephen's of the Danville office is just SIMPLY THE BEST!! Extremely helpful and right on top of things!!! I never had to wait for her to get something done! She handled all my needs and requests promptly and was just wonderfu!!!"
"Thank you, Jan! I'm glad to hear that Charlene provided you with such attentive and efficient service. We strive to be prompt and helpful, and it's great to know Charlene delivered on that. We're here for you, so feel free to reach out if you need anything else!"
Haley Nahf
October 8, 2026
"Kyle helped me with my car insurance. He was very professional and knowledgeable. I know I can rely on him anytime I have a question. What a guy. 10/10 recommend"
"Haley, thank you for taking the time to leave us a review! I'm happy to hear that Kyle was able to assist you with your insurance and that you found him professional and knowledgeable. It's great to know you feel confident reaching out with any questions. We're always here to help if anything comes up!"
Megan Schaffner
October 7, 2026
"Rob was super helpful with all my questions today!! I prefer text messages and they text back in a timely manner and are so positive and kind."
"Thank you, Megan! I'm glad Rob was able to assist you with your questions. It's great to hear that our text messaging service is working well for you and that you found our team positive and kind. We're always happy to help if anything comes up."
Taylor Mickley
October 7, 2026
"Kyle was amazing to work with when getting my business insurance! He is very knowledgeable and if he doesn’t know the answer he is sure to find the answer out! I highly recommend Kyle for any and all insurance questions!"
"Taylor, thank you for taking the time to leave us a review! I'm glad to hear that Kyle was able to assist you with your business insurance needs. We appreciate your recommendation and are here to help with any other insurance questions you might have. Don't hesitate to reach out if you need anything!"
Patricia Coleman
October 6, 2026
"We had a great experience with Kyle. We did a video visit and it was just like sitting in the office with Kyle as he went over everything page by page. It was a simple process and we were very happy with the price for our insurance. Thank you Kyle and State Farm!"
"Patricia, thank you for taking the time to leave us a review! I'm happy to know that Kyle made the process straightforward and that you're satisfied with the insurance pricing. So glad you're part of our office family."
Savanha
October 6, 2026
"On 10/5/2026 I called the office with a payment situation. Rob was kind and helpful in handling the situation within a timely manner."
"Savanha, I'm happy to hear that Rob was able to assist you with your payment situation efficiently. We strive to provide helpful and timely service to everyone who reaches out. Feel free to reach out if you need anything else!"
Summer Price
October 1, 2026
"Kyle was great to work with! He made getting my new auto and renters insurance policies quick and easy. He was helpful, professional, and answered all of my questions."
"Summer, thank you for taking the time to leave us a review! I'm glad to hear that Kyle made the process of getting your insurance smooth and straightforward. We always aim to be helpful and professional. Let us know if we can help with anything else!"
Michelle Santor
August 6, 2026
"We have had State Farm insurance for over 30 years and always felt like we were in great hands. Recently I have been dealing with Rob when calling the office for questions on my auto or home. We purchased a new home in July and he made the process so easy. I always know that when I call him he’s able to assist me with my questions; for that reason we will be loyal customers for years to come."
"Michelle, thank you for taking the time to leave us a review! I'm so happy to hear that you've felt well taken care of over the years. It's great to know that Robert has been able to assist you with your insurance needs. We truly appreciate your loyalty and look forward to continuing to serve you. We're always here if you need anything else!"
Matthew Long
August 4, 2026
"Rob Stanish was phenomenal through the entire buying a home process, very helpful with finding ways to help explain everything. It was very appreciated being a first time home buyer"
"Thank you, Matthew! I'm glad Rob was able to assist you so well during your home buying journey. It's great to know he could make the process easier for you as a first-time home buyer. We're always here if you need anything else!"
Frank Garrigan
July 29, 2026
"Robert and Chad were a pleasure to work through some complex interconnected issues. First and foremost, I appreciated their knowledge. Second, They made me feel that my best interests were paramount to the company's best interest. Third, They were friendly."
"Thank you, Frank! I'm really happy to hear that we could assist you with those complex issues. It's important to us that you feel valued and prioritized, and I'm glad our approach made a positive impact. We're always here if you need anything else!"
Jessica Kuhns
July 16, 2026
"He was outstanding. I have brain damage and forget everything. He gave me gentle reminders til payday. He was professional, courteous, patient, and surprisingly funny. Sorry people don’t have a personality anymore lol"
"Thank you, Jessica! I'm really happy to hear that you felt supported and appreciated our reminders. It's important to us to be both professional and personable, and I'm glad that came through in your experience. Don't hesitate to reach out if you need anything else!"
Lenny Neidig
July 15, 2026
"Hands down the very best in the insurance world!! I’ve been a State Farm client for 34 years and would never consider going anywhere else. It’s nice to contact your agent and feel important and not just a number. Rob is always understanding and goes the extra mile for me. He’s always willing to help me with my requests and insurance needs. Thanks Rob for all you do!"
"Thank you, Lenny! I'm really happy to hear that you've had such a positive experience with us over the years. Robert is indeed a valuable part of our team, and I'm glad he's been able to assist you with your insurance needs. We appreciate your loyalty and support! Let us know if we can help with anything else!"
Michael
July 7, 2026
"Charlene was very helpful and thorough. Answered all my questions and presented additional information that I did not think of. I appreciated her time and how helpful she was."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Skyliator
June 18, 2026
"Great service"
"Thank you for the 5 stars! I'm happy to hear you had a great experience with our service. We're always here if you need anything else!"
Hidden
June 12, 2026
"Easy and straight forward best rates I had so far hopefully I will be a long term customer 🙏🏻"
"Thank you for taking the time to leave us a review! I'm happy to hear that you found the process easy and straightforward, and that you're pleased with the rates. We look forward to having you as a long-term customer. Let us know if we can help with anything else!"
Barry Robison
June 2, 2026
"Krista was flexible in coordinating our schedules, was friendly, courteous and professional while efficiently conducting our business."
"Thank you, Barry! I'm glad Krista was able to accommodate your schedule and provide such a friendly and professional experience. We appreciate your feedback and are here if you need anything else!"
Karen Johnston
May 22, 2026
"Honest always looking out for my interests. Available whenever needed. Kind and professional"
"Thank you, Karen! I'm happy to hear that you feel we're looking out for your interests and that you find us available and professional. We strive to provide honest and kind service to everyone who walks through our doors. We appreciate your support!"
Jillian Nimick
May 20, 2026
"Jake was wonderful to work with! Cut my insurances in almost half! Look forward to working with him for future policies!"
"Thank you, Jillian! I'm happy to hear that Jacob was able to help you with your insurance needs. We're glad to have you with us and look forward to assisting you with any future policies. We appreciate your support!"
KAMELA GREENE
May 15, 2026
"Everyone at this agency is awesome but a special thank you to Krista, she helped by walking me through my claim. She is always there to answer any of questions, I can't thank her enough."
"Thank you, Kamela! I'm delighted to hear that Krista was able to assist you with your claim and provide the support you needed. Our team is dedicated to being there for you whenever you have questions. We appreciate your feedback and are here for any future needs!"
Lori Shanemam
May 1, 2026
"Sarah Mullen with State Farm was very helpful with getting me the best policy that she could. She went above and beyond answering all of the questions I had. Her knowledge of insurance was impeccable. I would recommend her to anyone that needs a policy."
"Thank you, Lori, for your wonderful feedback! I'm delighted to hear that Sarah provided such excellent service and helped you find the best policy. Her dedication and expertise truly make a difference. If you ever need further assistance, feel free to reach out!"